Business Customer Value Calculator

Just type in your average per person ticket and put in the average time they come in each year (typically twice a month If you have extra loyal customers, it might be once a week, or once a quarter) it is your choice. You know your customer buying habits right? The calculator does the rest. This is why I shake my head whenever I get bad service.

Average Ticket Price (for a single person)

Number Of Visits Per Year

Initial Value Of 1 Customer Per Year
The Average Customer Happy Customer Brings In 3 Others At Least Once And 1 Of Them Will Turn Into A Regular Happy Customer. We Do Not Count The One Time Visits (although it is real money) Just The 1 Happy Referral
A Customer Will Stay With You For And Average Of 5 Years. Lifetime Value Of A New Customer
Total Value of 10 Happy Customers
Total Value of 100 Happy Customers
Total Value of 500 Happy Customers

Loss Of A Happy Customer
How Many People Will They Tell On Average
Percent Of Negative Referrals That Do Not Become Customers (25%)
Cost Of Losing These Customers
Total Potential Cost Of Just One Unhappy Customer
Total Lost Value of 10 Unhappy Customers
Total Lost Value of 100 Unhappy Customers
Total Lost Value of 500 Unhappy Customers

Business Customer Value Calculator

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